Contact Information
Our postal address is:

Crafta Attn: Privacy Policy 327 E. 2nd St. Calexico, CA 92231 admin@crafta.com Contact Us

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Disclosure:
Crafta.com is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.crafta.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Chris Cho at 888-327-2382 or email admin@crafta.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Choice/Opt-Out:
Our Web site gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out by calling 888-327-2382 or email us to admin@crafta.com with subject "Remove." Some email communications such as Order Confirmation, Shipping Confirmation and Critical Service Updates are considered necessary to provide services and users are not ablel to opt -out of receiving these communications.
Email to Friend:
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Crafta.com does not store this information and this information is use only once for the sole purpose of referring our site to your friend.<>

Effective Date:
This Privacy Statement was last updated 11/30/2005

Personal Information Collected:
Crafta.com gathers only information required to ensure better customer service, and a better online shopping experience. We do not sell, trade or otherwise share your personal information with third parties. We use your information for the sole purpose of fulfilling functional duties such as shipping, sending mail, processing credit card payments, analyzing data, etc. Below is a list of the information we gather and a description of how we use it:

Shared Information:
Crafta.com uses Yahoo! to provided shopping cart and order processing on our site. When you order from Crafta.com, we'll share only informations necessary to process your order and Yahoo is prohibited from using your personal information. We also use outside shipping company to fulfill your orders, and a credit card processing company to you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Your personal information is not shared with any other third parties other than service providers stated above.

Information Tracking (Cookies):
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
<>We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your unfinished shopping cart content, so you don’t have to finish shopping at once and can always come back to continue without entering the same information. Persistent cookie is also used to track the last three items you hand viewed.
<>If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. [Describe use of cookie for shopping cart, if appropriate.]

Supplementation of Information:
In order to provide accurate billing and shipment, we may on occasion supplement the personal information you submitted to us with information from third party sources.

     ID And/Or Address Verification

We use Authorize.Net Credit Card Processing System and UPS World Ship or Dazzel Shipping Program to verify your identity and/or address, in order to prevent fraudulent charges and to ensure accurate shipment of goods

Updating Your Personal Information:
If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by emailing our Customer Support at support@crafta.com or by contacting us by telephone or postal mail at the contact information listed below.

Crafta Customer Service
888-327-2382
327 E. 2nd St.
Calexico, CA 92231

Use of SSL (Secure Socket Layer technology):
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
<>If you have any questions about security on our Web site, you can send email us at admin@crafta.com.
Disclose of Your Personal Information:
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Change of Privacy Statement:
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.